Cancellation & Refund Policy

We want you to love what you order!
If you’re not completely satisfied, we offer a 7-day return or exchange on eligible products.

Return & Exchange Eligibility

To qualify for a return or exchange, please ensure that:

• The item is unused, unworn, and in its original condition.

• All tags, labels, and packaging are intact.

• The return/exchange request is raised within 7 days of delivery.

• Pickup will only be arranged from the original delivery address.

Non-Returnable / Non-Exchangeable Items

• Products that are used, altered, resized, washed, or damaged.

• Customized or made-to-order items.

• Products purchased during sale or clearance events.

Refund Process

• Once we receive and inspect the returned product, we’ll notify you regarding approval or rejection.

• If approved, the refund will be credited to the original payment source or beneficiary’s account within 7–21 working days.

• If rejected, the item will be returned to you at your expense.

Exchange Process

• Exchanges are subject to product availability.

• If the requested size or item is unavailable, a refund or store credit may be issued instead.

Important Note

Every item is carefully quality-checked before dispatch.
We appreciate your understanding and cooperation in maintaining a fair and transparent return & exchange process.

Contact Us :

Mobile No : 6378817022
Email : sanachejewels@gmail.com